Enjoy easy access to technical information and resources.
At STAR TekInfo you'll find all the technical documentation you need on servicing and repairing Mercedes-Benz vehicles. From special tools to diagnostic manuals, STAR TekInfo is the official Mercedes-Benz technical resource site for repairs.
Standard Service Equipment
The Mercedes-Benz Standard Service Equipment Program (SSEP) offers a full range of products for your service, parts and body shop needs. All Mercedes-Benz equipment is tested for performance before it's approved for use.
Special Tool Catalog
The Special Tool Catalog is dedicated to providing basic information on all Mercedes-Benz special tools used to service Mercedes-Benz vehicles. For more information, please click here to visit the MBUSA Special Tool Program and Special Tool Catalog.
Stay up to date with the latest in automotive service.
StarTuned is a magazine intended to provide you with diagnostic and repair information so you can fix Mercedes-Benz vehicles accurately and quickly. Available through your sponsoring dealer, it features timely articles derived from approved company information sources. Plus, it contains a digest of service bulletins that can help you solve unanticipated problems quickly and expertly, as well as a list of Mercedes-Benz dealers that can provide you with original, Genuine Mercedes-Benz Parts.
The Chemistry Behind the Genuine Article
Mercedes-Benz chemical engineers and metallurgists have worked out the fine points of this, and would not be overjoyed to know you’ve been putting something non-specified in your customer’s vehicles.
Glass but not Windshields
The secrets of perfect installation of movable glass.
Some of our customers don’t care about wind noise, but a few are extraordinarily picky. We don’t blame them, either. They’re driving a Mercedes-Benz, after all, and the interior should be as quiet as a church.
Mercedes-Benz A/C Compressors
The Future is Here
Mercedes-Benz will be the first carmaker to equip production models with CO2 air conditioning systems. CO2 systems are said to perform better than conventional systems and to be more environmentally friendly.
Should I be adding regular tap water to my antifreeze, or is there a better choice?
Using distilled water and Genuine Mercedes-Benz antifreeze you can rest assured you are putting the best product you can in your customer’s cars.
Manuals & Guides
Owners & COMMAND Manuals
Learn about all the key components and system controls found inside a Mercedes-Benz.
Find comprehensive information vital to ensuring continued operation at peak performance.
How to Videos
Discover a variety of informative videos designed to help you get the most out of a vehicle.
Connecting Bluetooth® Phones
See how to activate hands-free calling with COMAND® in three easy steps.
Electronic Parts Catalog
Welcome to ISPPI, the official Mercedes-Benz USA LLC site for obtaining replacement parts information. Press "Learn More" to navigate to the site to view the subscription and installation process, and the Mercedes-Benz parts system.